Support Documentation is maintained in a wiki everyone can contribute to. For issues with your account credentials, please instead write to your hosting service provider. For bug reports or a feature request you can open an issue in our public issue tracker. Discuss features and issues you are having with the community.

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Registration Key Recovery

The registration key is sent to you by email automatically after the transaction has been completed. To recover a lost registration key, enter your email address below to look it up.

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Open the received registration key with Cyberduck by double-clicking. Make sure the filename of the registration key attached ends with .cyberducklicense. Refer to the documentation if you have trouble receiving or opening the key.

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Payment Receipt

Request a receipt for your bookkeeping.

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