Support Documentation is maintained in a wiki everyone can contribute to. For issues with your account credentials, please instead write to your hosting service provider. For bug reports or a feature request you can open a ticket in our public issue tracker.

Cyberduck Wiki Request Support Bug Report

Registration Key Recovery

The registration key is sent to you by email automatically after the transaction has been completed. To recover a lost registration key, enter your email address below to look it up.

Lookup

Open the received registration key with Cyberduck by double clicking. Make sure the filename of the registration key attached ends with .cyberducklicense. Refer to the wiki if you have trouble receiving or opening the key.

Payment Receipt

Request a receipt for your bookkeeping.

Lookup

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