Support Documentation is maintained in a wiki everyone can contribute to. For issues with your account credentials, please instead write to your hosting service provider. For bug reports or a feature request you can open an issue in our public issue tracker. Discuss features and issues you are having with the community.

Community Help Documentation Bug Report

Registration Key Recovery

The registration key is sent to you by email automatically after the transaction has been completed. To recover a lost registration key, enter your email address below to look it up.

Lookup

Open the received registration key with Cyberduck by double-clicking. Make sure the filename of the registration key attached ends with .cyberducklicense. Refer to the documentation if you have trouble receiving or opening the key.

Request Support

Payment Receipt

Request a receipt for your bookkeeping.

Lookup

Toots in 🦣 Fediverse